Buyers may be responsible for paying customs duties on orders. Please note
Product ordering method
From the desired product page, select the option and quantity and add it to the cart.
After completing your order, we will send you an order completion email to your registered email address. If you haven't received the email after a while, please check your "Junk Email Folder"
Please confirm the order status from the order history.
About payment
The following payment methods are available.
All credit card companies allow lump sum payments.
・Credit card (Visa/Mastercard/American Express/JCB/Shop PAY/Apple Pay/Apple Pay)
・PayPal
・Amazon PAY
[Remarks]
If your credit card cannot be used due to your usage situation,
We will notify you of changes to your credit card information and payment method, or cancel your order.
If you do not change your credit card information or payment method within 7 days after informing us of the change,
Our store will automatically cancel your order.
If payment is to be made in installments, revolving payment, or lump sum bonus payment,
The matters stipulated in Article 30, Paragraph 2-3, Paragraph 4 of the Installment Sales Act and
Article 54, Paragraph 1 of the Enforcement Regulations of the same Act are as follows:
It will be sent via automatic email after order confirmation.
* When placing an order, we may ask you to confirm your identity (phone confirmation, etc.).
* Credit cards with a name different from the customer's name cannot be used.
* Due to our payment system, we do not issue credit card receipts.
Regarding delivery
[About overseas sales]
Our store ships overseas. We ship to all countries and regions around the world.
* Countries and regions that can be shipped vary depending on the product.
Home delivery
[Trader] Sagawa Express (international)/DHL / Japan (Sagawa Express nationwide flat rate: 1,000 yen)
[Timing of product shipment]
Unless otherwise specified, we will ship within 3 business days after confirming your order and payment.
[Shipping fee list]
Shipping costs vary depending on size and region.
(* Please note that even within Japan, there will be an additional charge for Hokkaido, Okinawa, and some remote islands.)
About consumption tax
In addition to the product price, you must pay the consumption tax and shipping fee.
[Consumption tax]
10% (rounded to the nearest yen)
About returns
● Conditions for accepting returns
We will only accept unopened and unused items if you contact us by phone or message within 10 days of receiving the item.
● About the burden of return shipping and handling fees
In the case of initial defects, our company will bear the burden.
In case of customer's convenience, the customer will be responsible for the cost.
* The refund method for wallet payments will depend on the card company.
● About refunds
We will transfer the amount to your designated account within 3 days after receiving the returned product.
● Return contact information
Email address: plant@dbarrel.net
Return address: Aoi Tsuyato Mobile 4F, 1-7-15 Aoi, Higashi-ku, Nagoya, Aichi 461-0004